Support

Last updated August 23, 2026

Before contacting us

Confirm the document is editable, place the caret in the active Google Docs or Slides editor, keep the tab open, and retry after refreshing the extension.

Get help

Email support@example.com with the extension version, Chrome version, document type, and the exact error. Never send confidential document text.

Response target

During private beta, support is best effort with a two-business-day target.